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Flat Fee IT Support: The Best Thing to Happen for Small Business in a Decade

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We all know how important IT hardware is; without computers and all the peripherals that go with it, you would not be able to run your business. Normally, when you enter into an agreement with an IT support company, you are billed per visit; if you need their services a lot, the bill would reflect this, especially with callout charges. There is, however, an alternative, which comes in the form of a flat fee for all your IT support.

How does flat fee IT support work?

For an agreed monthly fee, your IT support partner will do whatever it takes to ensure that your IT hardware is always up and running. Whether they need to make 3 or 30 trips to your facility, you don’t pay any more than the agreed sum. When you join forces with a leading managed IT services company in Portland, they have numerous IT support flat-fee packages, allowing you to choose the one that best suits your needs.

Monthly onsite maintenance

The managed IT services company would pay your offices a visit every month and technicians would carry out maintenance tasks, such as checking anti-virus programs are up-to-date, check firewall and network settings, plus they would run network optimization software, to tweak system performance. This ensures that all is well with your IT hardware, with workstation PCs having system cleaning, removing junk and optimizing drives for speedier access. Here is an interesting article about how business signage is connected to sales.

Remote network management

The network technicians can manage the system remotely and with the best cyber-security in place, your data is always safe from hackers. They can apply security patches remotely and carry out other essential network maintenance tasks to ensure all is well.

IT Hardware – troubleshooting & fixing

If, at any time of day or night, one of your office PCs develops an issue, or that temperamental laser color printer gives up the ghost, showing an error code, all you need to do is let your IT support partner know and they will deal with it. It doesn’t matter how many times a technician is needed to carry out a fix, you only pay the agreed flat fee – no more nasty surprises when the IT support bill drops onto your desk.

Boost office productivity

When a few of your office PCs are suddenly offline, it can take ages to sort out; if you do have an IT guy in your team, they might not be able to fix the issue; rather take out a flat fee package with your local IT support company. A smooth-running office can be very productive and with all your IT hardware under the wing of a leading IT support company, productivity will be at an all-time high. Here is some information about the Internet of Things, which is definitely the future.

Saving you money

When you take out a flat-fee IT support package, you are already cutting your running costs and when IT equipment goes wrong, you have a support partner who is dedicated to keeping your business online. If you would like to know more about flat fee IT support, search with Google for a Portland based provider and let them show you what they can do for your business.

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