8 Key Questions to Ask the Best Cleaning Company Before Hiring Them

Do you know that the overall cleaning industry could reach $74 billion by 2022?

Hiring the best cleaning company near you isn’t an easy task. With so many options ranging from individual professional cleaners to different types of cleaning companies, it’s easy to get mixed up on who to hire.

However, before you hire commercial cleaners, it’s best to determine they can get the job done right. To have confidence in who you hire, ensure you ask the right questions.

Read on for eight key questions you ask before hiring professional cleaners.

1. How Long Have You Been In Business?

Every cleaning company has a starting point. But do you want your firm to be the training ground for a novice cleaning company?

Bear in mind a lot could go wrong.

As such, settle for a cleaning company that has been in business for years. Such companies tend to be organized and have their operations figured out, making them less likely to fall into problems.

Again, such companies have experience working with organizations similar to yours. They understand what is expected of them and therefore provide trained employees.

Remembers, it takes more than base-level clean-up knowledge and a mop bucket to clean your facility. For this reason, go for well-established cleaning services that have been around for a long time.

A good number tends to be professional and trustworthy.

2. What Type of Cleaning Services Do You Offer?

Different commercial cleaning companies have different ideas of what basic cleaning consists of. With this in mind, ensure you decide what will be cleaned ahead of time.

Communicate your needs and avoid making assumptions. For instance, some companies don’t clean the outsides of windows due to the physical effort needed. If you require window cleaning services, be clear on this and let the company decide if they are in a position to serve you.

Again, if you have dirty jobs that require completion, ensure you ask ahead of time if the cleaners cover this type of task. Aim at locating top commercial office cleaning companies as they are flexible to cover all cleaning tasks.

3. What Should I Do to Prepare For Your Arrival?

At times you will require some preparation before the professional cleaners arrive. Normally, cleaning companies don’t help organize your office or home.

As such, it’s best to clean up your clutter in advance.

Some cleaners believe their job is to clean the floor and surfaces and not organize your facility. Others don’t want to get involved with moving personal possessions.

4. Do You Provide Cleaning Supplies?

Ensure you ask whether you should provide cleaning supplies and tools. Most cleaning companies provide their own, but start-up companies may require some assistance.

If the company doesn’t require any supplies from you, they will inform you in advance. Normally, large cleaning companies provide everything required to get the job done right.

But if you are dealing with a small company, providing cleaning supplies lowers the overall cost. Ask for suggestions on the tools and products you should obtain for effective cleaning.

5. Are Your Cleaners Insured?

Also, ask about whether all employees are insured for liability purposes. Be specific about the worker’s compensation insurance and cleaning service’s liability.

Again, if it’s an individual who cleans business facilities, ensure you ask about their insurance. Go further to seek proof of insurance in case you have doubts.

The cleaner’s liability is essential for damages reasons. If an employee accidentally knocks down office equipment, the company is responsible for compensation.

6. How Do You Screen Your Employees?

As you will be having strangers in your facility while you are out of the office, it’s best to ensure you trust them. For this reason, ensure the cleaning company runs background checks before hiring employees.

Background checks are there to protect clients. If you invite cleaners who don’t have a clean record into your firm, you are jeopardizing the safety of your office equipment.

Fortunately, the best companies understand such risks and undertake strict background checks beforehand. Avoid companies that don’t undertake employee screening to avoid exposing your possessions to damage or theft.

7. Do You Provide References?

References are a great way to determine whether a company is reliable or not. A few references should provide insight into customer satisfaction and the company’s quality of services.

Request the company to offer references to get an opinion about their services to find the best cleaning service like Maids In A Minute. If the company refuses or fails to offer references, this is a red flag.

However, if they provide references, ensure you speak to at least four different clients to get a varying opinion. During your conversation, make sure you ask questions like;

• Did the company listen to your concerns?
• How was the quality of services offered?
• Did everything proceed smoothly?
• Would you hire their services again?
• Were the cleaners professional?

The answers to these questions should give you an idea of how the company conducts business.

8. What is Included in the Price?

Before spending your hard-earned cash, knowing what services are included in the total cost is important. Usually, the company should provide you with a checklist of cleaning services they abide by.

Carefully go through the checklist and raise concerns if necessary. This is also the perfect chance to ask for a routine change.

Once you come to an agreement, request the service provider for a written agreement. Ensure the agreement clearly highlights the cost and type of services you will receive.

Find the Best Cleaning Company for Your Facility Today

There are unlimited choices when it comes to hiring a commercial cleaning company. However, the numerous options make the procedure overwhelming.

Luckily, asking the right questions makes all the difference when looking for the best cleaning company near you. It saves one a lot of time and headache down the road. Settle for a cleaning company that answers these 8 questions confidently.

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